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Event and Guest Services - Immediate Recruitment
compensation:
To be discussed.
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Your responsibilities:
- Provide exceptional customer service by warmly welcoming guests and addressing inquiries.
- Assist guests with check-in, check-out, and reservation modifications efficiently and professionally.
- Handle guest complaints and concerns with a positive attitude, ensuring prompt resolution.
- Maintain a clean and inviting environment in the guest services area.
- Collaborate with team members to enhance the guest experience and meet service goals.
- Offer recommendations and information about facility amenities, events, and local attractions.